Graphic Designing Services

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Are you looking for a company that can treat your customers better than you do? We can do this and more. We have a trained staff with the ability to understand, interact and effectively respond to your customers even when they are in their worst mood.

Customer support services:-

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Customer service calls

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Pre-sales and post-sales support

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Industry specific staff

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Customer psychology experts

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Service available 24/7

Customer support services:-

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Replies to your product questions

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Tracking orders and delivery co-ordination

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Updates or cancellations

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Dealing with customer complaints

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Service available 24/7

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Articulate Email responses with guaranteed response time

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Benefits of using our customer support service:-

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Instant access to customer care experts

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Improved customer care experience

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Service available 24/7

Customer relations are the relationships that a business has with its customers and the way in which it treats them. Developing an amazing product is not the only challenge that a company has to overcome they have to create an excellent customer experience also, that’s consistent. To achieve this desired position, Professional ITS is ready to manage your company’s interaction with current and potential customers by building strong relations in order to achieve customer loyalty.

Benefits

At Professional IT Solutions, we manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving Amazon’s business relationships with their customers, assisting them in customer retention and driving sales growth.

Some of the services we provide

Customer Support Services

Email/Chat Support Services

Competitor Price Monitoring

Inventory Management

Store Maintenance

eCommerce Data Entry Services

Writing Positive Feedback

Graphic Designing

Virtual Assistant Services

Followings are the other benefits:-

  • Increase the level of satisfaction and trust of customers with the company.
  • Increasing the sales growth of the company by retaining old customers.
  • Attract new customers via various platforms by responding to customers’ queries.
  • Customer relations helps to listen to customer’s grievances, suggestions and feedback to stretch communication.

Why use our services?

We provide excellent service by handling customer complaints promptly and effectively.
Commitment:- We are committed through our actions and the services we provide to positively impact the communities and customers we serve.

Customer Satisfaction and Trust:- We give priority to customer satisfaction and trust which are the major determinants of commitment. It’s essential to exhibit this characteristic, because trust diminishes the perceived risk and vulnerability.

Suggestions and feedback:- Our team members have great capability to listen to customer’s grievances, suggestions and feedback to stretch communication and establish long term relations with customers.

We are a distributor as well as a retailer of mobile accessories. As distributors, we need to list the product on our wholesale website based on Magento and as online retailers we need to add listings to our retail website and other marketplaces such as Amazon, eBay and buy.com. Since 2007, when we started with them, Professional ITS has listed thousands of SKUs for us with accuracy and speed. Well Done Professional ITS!

Cindy George

Director, Mobile Accessories Distributor & Online Retailer

Performance Excellence:- We hold ourselves to a very high standard of performance. We prize innovative ideas and the teamwork it takes to make them happen.

If you are looking out for quick, reliable, and affordable services, then you are at the right place. Reach us to know more about our outsourcing services. We’ll get in touch with you within 24 hours.

 

To know more about us and our range of services, contact us on info@professionalits.com