Are you looking for a company that can treat your customers better than you do? We can do this and more. We have a trained staff with ability to understand, interact and effectively respond to your customers even when they are in their worst mood.
Email support
- Replies to your product questions
- Tracking orders and delivery co-ordination
- Updates or cancellations
- Dealing with customer complaints
- Service available 24/7
- Articulate Email responses with guaranteed response time
Customer support services
- Customer service calls
- Pre-sales and post-sales support
- Phone order taking
- Industry specific staff
- Customer psychology experts
- Service available 24/7
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Some of the services we provide
Product Listing Services
Listing Optimization Services
Product Data Entry Services
Product Data Research Services
Products Image Processing Services
eBay Store Design Services
Competitor Analysis Services
eBay Virtual Assistant Services
eBay Customer Support Services
Negative Feedback Removal Services
Benefits of using our customer support servic
- Increase the level of satisfaction and trust ofcustomers with company.
- Increasing the sales growth of company by retaining old customer.
- Attract new customers via various platform by responding to customer’s queries.
- Customer relations helps to listen to customer’s grievances, suggestions and feedback to stretch communication.
- Instant access to customer care experts
- Improved customer care experience
- Service available 24/7
Why use our services?
We provide excellent service by handling customer complaints promptly and effectively.
Commitment :-
We are committed through our actions and the services we provide to positively impact the communities and customers we serve.
Customer Satisfaction and Trust :-
We give priority to customer satisfaction and trust which are the major determinants of commitment. It’s essential to exhibit this characteristic, because trust diminishes the perceived risk and vulnerability.
Suggestions and feedback :-
Our team members have great capability to listen to customer’s grievances, suggestions and feedback to stretch communication and establish long term relations with customers.
Performance Excellence :-
We hold ourselves to a very high standard of performance. We prize innovative ideas and the teamwork it takes to make them happen.
We are a distributor as well as a retailer of mobile accessories. As distributors, we need to list the product on our wholesale website based on Magento and as online retailers we need to add listings to our retail website and other marketplaces such as Amazon, eBay and buy.com. Since 2007, when we started with them, Professional ITS has listed thousands of SKUs for us with accuracy and speed. Well Done Professional ITS!
If you are looking out for quick, reliable, and affordable services, then you are at the right place. Reach us to know more about our outsourcing services. We’ll get in touch with you within 24 hours.
To know more about us and our range of services, contact us on info@professionalits.com