Marketplaces / Rakuten
Rakuten

Rakuten marketplace listings, localised and compliant.

Rakuten is unique among marketplaces — it gives sellers genuine storefront customisation, a loyalty-driven buyer base, and a platform that actively supports merchant success. Getting the most from Rakuten means understanding its distinct ecosystem, Merchant Quality Score, and the role of Super Points in driving repeat purchases.

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99.1%
Content accuracy
48hr
Standard turnaround
500+
Brands supported
15yrs
Operations experience
Brand-forward
Storefront approach
WHAT WE HANDLE

How we run your Rakuten account.

Seller setup & storefront customisation

Unlike most marketplaces, Rakuten lets sellers build a genuinely branded storefront. We set yours up to make the most of that opportunity.

  • Seller account setup and storefront configuration
  • Storefront design and branding — banner, logo, brand story
  • Shop category and navigation structure
  • Shipping and return policy setup
  • Rakuten Super Points configuration and promotional setup
Listing creation & optimisation

Rakuten's buyer base is loyal and brand-aware. Listings that communicate quality, brand identity, and complete product information perform best.

  • Product listing creation — titles, descriptions, and key feature copy
  • Keyword research for Rakuten's internal search algorithm
  • Attribute mapping and specification completion
  • Product description writing for Rakuten's brand-forward buyer base
  • Image processing and storefront visual asset setup
  • Variant and bundle listing management
Performance & promotions

Rakuten's Merchant Quality Score directly affects your search ranking and visibility. We monitor and improve it actively.

  • Merchant Quality Score (MQS) monitoring and improvement plan
  • Rakuten Coupons setup and promotional campaign management
  • Super Points campaign strategy and execution
  • Competitor pricing research and repricing
  • Customer support — message handling, returns, dispute management
  • Order management and fulfilment tracking
WHY IT MATTERS

Why Rakuten specialist knowledge matters

Rakuten operates very differently from Amazon and eBay. Its MQS scoring system, Super Points mechanic, and brand-first culture reward sellers who understand the platform's philosophy. Sellers who import their Amazon approach directly to Rakuten consistently underperform. Our team understands how Rakuten's loyalty ecosystem works and how to use it to drive repeat purchases and higher average order values.

WHAT WE DO

Services for Rakuten.

Every service below is available standalone or as part of a monthly managed retainer.

Product listing creation
Rakuten-compliant product titles, descriptions, and attributes structured to meet marketplace content requirements.
Content localisation
Product content adapted for Rakuten's audience — tone, terminology, and formatting aligned to marketplace expectations.
Attribute & category mapping
Products correctly categorised within Rakuten's taxonomy with all required attributes populated for search and filter visibility.
Image compliance
Product images reviewed and formatted to Rakuten's image specifications — main shots, additional angles, and lifestyle images.
Seller account management
Rakuten seller account management, promotional setup, and performance monitoring.
Bulk catalog management
High-volume listing creation and updates via Rakuten's data feed and catalog management tools.
WHAT'S INCLUDED

Everything in the engagement.

Rakuten product content creation
Content localisation and formatting
Category and attribute mapping
Image set preparation
Seller account management
Promotional configuration
Bulk feed management
Ongoing catalog maintenance
Start with a free catalog audit
We review 50 of your Rakuten listings — data completeness, content quality, and attribute accuracy — and deliver a written findings report within 48 hours.
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No lock-in, ever.The audit is genuinely free. We'll show you what we found and what we'd fix — whether you work with us or not.
WE ALSO SUPPORT
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Ready to hand over your Rakuten operations?
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